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Privacy policy

Last Updated: 6th March, 2026

This Privacy Policy describes how BissanBoo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://bissanboo.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing payments, fulfilling orders, sending notifications regarding purchases, returns or exchanges, managing your account, arranging shipping, and providing customer support.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes such as sending marketing emails or showing advertisements for products or services.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding fraudulent, illegal or malicious activity.
  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

We use Cookies to power and improve our Site and our Services, to run analytics, and to better understand user interaction with our Services.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes and legitimate business purposes.

  • With vendors and service providers who help operate our business (payment processors, shipping providers, analytics services, hosting providers).
  • With business and marketing partners to advertise products or services.
  • With affiliates within our corporate group.
  • In connection with legal obligations or business transactions such as mergers or acquisitions.
Category Categories of Recipients
Identifiers such as contact details and order information

Commercial information such as purchase history

Internet activity such as browsing data and usage data

Geolocation data such as approximate location derived from IP address
Service providers and vendors
Marketing and advertising partners
Affiliates

We do not use or disclose sensitive personal information without your consent.


Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of those third-party sites before providing any personal information.


Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16.


Security and Retention of Your Information

No method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate information
  • Right to request deletion of your personal information
  • Right to request portability of your data
  • Right to restrict or object to certain processing activities
  • Right to withdraw consent where processing is based on consent

You may exercise these rights by contacting us using the information below.


Complaints

If you have complaints about how we process your personal information, please contact us using the details below.


International Users

Your personal information may be transferred to, stored, and processed in countries outside of your own. By using our Services, you consent to such transfers.


Contact Information:

Store Name: Bissanboo
Address: 2027 4th Ave N, Birmingham, AL 35203, USA
Email: support@bissanboo.com
Phone: +1 251 2203652
Contact: Contact Page

Customer Service: Monday to Friday, 9:00am – 5:00pm CST

We aim to respond to all emails within 1–2 business days.

Thank you for choosing Bissanboo.